Shipping policy
Aviation Jewels Shipping Policy
1. General Information
All orders are processed and shipped from our facilities in Llinars del Vallès, Barcelona, Spain. We strive to dispatch your order as quickly as possible, usually within 1–2 business days after payment confirmation.
2. Shipping Methods
We offer various shipping methods to meet your needs:
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Standard Shipping: Estimated delivery time of 3–5 business days.
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Express Shipping: Estimated delivery time of 1–2 business days.
3. Shipping Costs
Shipping costs vary depending on the selected method and will be calculated and displayed at checkout. We offer free shipping on orders exceeding a specific amount, which will be clearly stated at checkout.
4. International Shipping
We ship to many countries outside of Spain. International shipping costs and delivery times vary by destination. All applicable customs duties, taxes, and import fees are the responsibility of the customer and must be paid upon delivery.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your shipment online.
6. Packaging
All products are carefully inspected and securely packaged before shipping to ensure they arrive in perfect condition.
7. Shipping Issues
If you experience any issues with your shipment, such as a lost or damaged package, please contact us immediately at info@aviationjewels.com, and we will help resolve the issue.
8. Changes to Shipping Address
Changes to the shipping address are possible if the order has not yet been dispatched. Please contact our customer service team as soon as possible to make any necessary changes.
9. Return Policy
For returns related to shipping problems or defective products, please refer to our Return Policy.
10. Contact
If you have any questions about our shipping policy or your order, feel free to contact us at info@aviationjewels.com.