Refund policy
Aviation Jewels Refund Policy
Thank you for shopping at Aviation Jewels. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Return Period: You have 14 days from the date of purchase to return an item.
Return Conditions: To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.
We are not responsible for issuing a refund if the returned product has been used or altered. All returned items will be inspected upon arrival at our warehouse. In such cases, the order will not be eligible for a refund or replacement.
Return Process
Start your return: Send an email to info@aviationjewels.com including your order number.
Return Authorization: Once your request is approved, you will receive detailed shipping instructions.
Ship your item: Pack the item securely and include your order number. Send it to the address provided in the return instructions.
Refunds
Notification: Once we receive your returned item, we will notify you via email about its arrival and the status of your refund.
Approval: If approved, your refund will be processed and automatically applied to your credit card or original method of payment within a few days.
Processing Time: Refund processing times may vary depending on your payment method and bank.
Return Shipping
Shipping Costs: You are responsible for the shipping costs of returning your item. Shipping costs are non-refundable.
Tracking: We recommend using a trackable shipping service or purchasing shipping insurance to ensure we receive your returned item.
Contact
If you have any questions about how to return your item, feel free to contact us at info@aviationjewels.com.